As If $3.50 for a Cappuccino Wasn't Bad Enough
Date Added: Oct. 12, 2001
Anger was the prevailing emotion following the terrorist attacks on the World Trade Center and pentagon. Unfortunately, the real target of that anger is unknown or inaccessible, so many redirected it to more convenient targets, punishing anyone who doesn't react to tragedy way we feel they should.
Shortly after the Towers collapsed, 3 EMS workers entered the "Battery Park City Starbucks (212-482-1180), " just 3 blocks north of the towers, & asked for water to aid the victims. STARBUCKS WOULD NOT GIVE THEM THE WATER FREE BUT CHARGED $130.OO!!! for 3 cases of water, which the EMS workers paid for out of their own pockets!!!
Please join the Nationwide Boycott of all Starbucks. Their starry vision of mucho Bucks blinded their greedy eyes to their chance at helping their fellow American Brothers (&consumers;) dying & helpless just feet away from their establishment. Its time for the American Consumer to hit Starbucks with a knockout boycott blow that will leave these greedy monsters with only dizzying stars in their eyes at how empty their pockets have become!
Buy your coffee elsewhere, stick your head in and let them and their customers know that their "Community Care" is all bull. Their Actions have spoken louder then their P.R.
ALL Starbucks has DONE AT THIS MOMENT IS APOLOGIZED and reimbursed the EMS workers. STARBUCKS HAS NOT EVEN MADE A MONETARY CONTRIBUTION TO THE MANY WTC RELIEF FUNDS AS A DIRECT APOLOGY FOR THEIR SELFISH ACTIONS.
AT the very least please pass this on to your friends so all consumers are educated to the fact that Starbucks puts the buck before the helping hand. Give them the P.R. they deserve. Thank you.
The events did occur pretty much as they are described. Later versions of this chain include the text of an Associated Press article on the incident. On September 11, rescuers from Midwood Ambulance Service entered a Starbucks store near the site of the World Trade Center and asked for some water to treat shock victims. For undisclosed reasons, store employees did not give the water to the rescuers, but rather made them pay the retail value of the bottles sold separately (approximately $130 for three cases).
After things calmed down some at Ground Zero and Midwood management heard of the incident, they attempted to contact Starbucks for an explanation and to hopefully get the employees a refund. Unfortunately, Starbucks once again dropped the ball and ignored the accusations until the incident was made public - mainly through this e-mail chain letter. In the wake of the subsequent media attention, Starbucks refunded the money and issued an apology.
However, this chain just plain lies when it says Starbucks has not contributed to the various relief funds. Within a month of the attacks, Starbucks had given more than $1 million to the September 11 Fund, and they continue to collect contributions from customers and friends.
This letter is a depressing example of hate and anger parading as patriotism and shows the world that we'll even turn on our own when they act in a way counter to what we feel is appropriate.
Sure, individuals within Starbucks screwed up. Yes, it is possible that the company may not have atoned for their sins had news of the incident not become public - that's just bad management. But they did make things right in the crunch! We cannot and should not punish the company and all its employees for the mistakes of a few. Break this Chain!